Arlo James Ltd is committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines the types of personal information we collect, how it is used and safeguarded, and your rights in relation to your personal information.

Information Collection and Use

We collect personal information such as name, address, email, phone number, and payment information when you create an account or make a purchase on our website. This information is used to process orders, provide customer service, and improve your shopping experience.

We may also collect information about your browsing and shopping habits through the use of cookies and other technologies. This information helps us understand our customers' preferences and improve our website and services.

Information Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share personal information with service providers who assist us in operating our business and website, such as payment processors and delivery companies. These service providers are required to keep your information confidential and use it only for the purpose of providing their services to us.

We may also disclose personal information if required by law, such as in response to a court order or subpoena.

Data Security

We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, use, disclosure, or destruction. However, no security measures are completely foolproof and we cannot guarantee the security of your information.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also request that we stop processing your personal information for specific purposes. To exercise these rights, please contact us at the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will provide notice of any material changes by posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at jakob@arlojames.co.uk.

This Privacy Policy is effective as of 03 February 2022.